Frequently Asked Questions
How long should the batteries last on the laser?
The batteries should last for 6 to 8 hours continuous operation. If you use the laser 10 minutes a day, the batteries should last two months.
How do I replace the batteries?
The batteries are replaceable. They are GPA76 Battery - 1.5V Alkaline Button Cell Battery. You'll need three (3) of them. Carefully screw off the back plastic cap. Remove the metal laser cylinder. You may need pliers to grasp the metal laser cylinder to pull it out. Pull the metal laser cylinder straight out. Remove the black laser cap by unscrewing it from the metal laser cylinder. Before removing the batteries, note their orientation (+/-) so you stack the 3 fresh batteries and load them the same way. Assemble in the reverse order. Note of caution...the back plastic cap on the laser has very fine threads that are easily cross-threaded-and-stripped--be very deliberate in gently screwing it back on.
Where can I get the batteries?
Radio Shack sells the batteries but the cost is quite high. You can purchase the batteries on line for a very reasonable price.
What retail stores carry the Dead Aim Putter?
Dead Aim putters are available from Top Golf Pro Shops and Golf Specialty Stores nationwide, including:
- Forest Lake Club, Columbia, SC
- Pro Golf Discount
- Puetz Golf
- Fiddlers Green
- Haggin Oaks GC
- Golf and Ski Wearhouse
- World of Golf
If you are unable to find our putter at your favorite golf shop or golf store, ask the store to contact us at (949) 291-6642 to send them a putter which you can demo.
Are there other online retailers that carry the Dead Aim Putter?
I am a retail store; who do I contact so that I may carry the Dead Aim Putter in my store?
Contact Dave Gast, Director of Sales North America, at (949) 291-6642 or by e-mail DaveGast@deadaimputters.com
What if I want to return a putter?
Dead Aim offers a 30-day money back guarantee! If any Dead Aim product does not improve your game, Dead Aim will exchange or refund the product purchase price for items purchased through our call center or website within 90 days of product receipt. The customer will pay for freight on all non-defective merchandise. All returns are subject to a restocking fee of $19.95.
If you are within the 30 day money back guarantee and would like to return your Dead Aim purchase, please use your order number as the RA# and send the product back to the below address. Please put the RA# on the outside of the box, or on the actual shipping label.
Performance Sports Brands
Attn: Dead Aim Putters
261 Niagara-Carthage Road
Carthage, NC 28327
We suggest that you get a tracking number for your return shipment so that you can verify that the product was returned. In order to issue the refund, we will need verification that the product was sent back (tracking number) or the actual product. If there is no tracking information to verify the return or we do not receive the returned product, we cannot issue a refund.
On any returns that included custom work, the price of the customization cannot be refunded.
If you choose to return your Dead Aim Putter, you MUST include a copy of your original receipt with your return, or a note that includes your invoice number, name, address, phone number, and email address. Please also let us know your reason for the return. Your account will be credited for the price of the club(s) you ordered minus the restocking fee. Once we process your return it will take 5-7 business days for the funds to show in your account, depending on your bank.